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1. Introduction

These Terms and Conditions govern your use of the So Very Dog website located at soverydog.co.uk.

This website is operated by So Very Dog Limited, Company Number 15937936.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.

2. Intellectual Property Rights

Unless otherwise stated, all content published on this website, including text, graphics, logos, photographs, product information, branding and design elements, is owned by or licensed to So Very Dog Limited.

All intellectual property rights are reserved.

You may access and view content from this website for your own personal and non-commercial use only.

3. Permitted Use of the Website

You may:

• View pages from this website for personal use.

• Download pages for caching purposes.

• Print pages for personal, non-commercial use.

You must not:

• Republish material from this website.

• Sell, rent or sub-license material from this website.

• Reproduce, copy or exploit website content for commercial purposes.

• Edit, modify or adapt website content.

• Redistribute website content unless expressly permitted.

• Use any images, branding or logos without prior written permission.

4. Acceptable Use

You must not use this website in any way that:

• Causes damage to the website.

• Impairs the performance, availability or accessibility of the website.

• Is unlawful, fraudulent, harmful or misleading.

• Interferes with the use of the website by other users.

You must not introduce viruses, malware, spyware, ransomware, trojans or any other malicious software onto the website.

You must not attempt to gain unauthorised access to the website, hosting systems, databases or connected networks.

5. Products, Pricing and Availability

We make every reasonable effort to ensure that product descriptions, images, pricing and stock availability are accurate.

However, errors may occasionally occur. We reserve the right to correct errors, amend product information, update pricing or withdraw products from sale without notice.

All products are subject to availability.

The display of a product on this website does not guarantee that it is currently available for purchase.

6. Product Images and Descriptions

We make every effort to display products as accurately as possible.

However:

• Colours may vary between devices and screens.

• Product packaging may occasionally differ from images shown.

• Manufacturers may make product changes without notice.

Images are provided for illustrative purposes only and should not be regarded as an exact representation of the product supplied.

7. Orders

Submission of an order does not constitute acceptance of that order.

A contract between you and So Very Dog Limited is formed only when your order has been accepted and dispatched.

We reserve the right to refuse, decline or cancel any order, including where:

• A product is unavailable.

• A pricing error has occurred.

• Payment has not been authorised.

• Fraudulent or suspicious activity is suspected.

• We are unable to fulfil the order.

Where an order is cancelled after payment has been received, a full refund will be issued to the original payment method.

8. External Links

This website may contain links to third-party websites, including suppliers, manufacturers, social media platforms and affiliated businesses.

These links are provided for convenience only.

So Very Dog Limited has no control over and accepts no responsibility for the content, security, availability or privacy practices of any third-party website.

Accessing third-party websites is entirely at your own risk.

9. Website Content and Accuracy

We make reasonable efforts to ensure that the information published on this website is accurate and up to date.

However, we do not guarantee that all content will always be complete, accurate or current.

We reserve the right to modify, update or remove content at any time without prior notice.

Information provided on this website is for general guidance only and should not be relied upon as professional advice.

10. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where such exclusion would be unlawful.

To the fullest extent permitted by law, So Very Dog Limited shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or reliance upon its content.

11. Privacy and Cookies

Your use of this website is also governed by our:

• Privacy Policy

• Cookie Policy

• Accessibility Statement

These documents should be read alongside these Terms and Conditions.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Any amendments will be published on this page and will take effect immediately upon publication.

Continued use of the website constitutes acceptance of any revised Terms and Conditions.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales.

14. Contact Information

So Very Dog Limited

Company Number: 15937936

Email: info@soverydog.co.uk

Telephone: 01782 943624

Mobile: 07565 552703

Last Updated: 13 October 2026

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