FREE DELIVERY OVER £30.00!

Delivery Information | Costs

Click & Collect – FREE

(In store only from So Very Dog, Longton Exchange Shopping Centre, Stoke On Trent, ST3 2JA during working hours)

We offer Click & Collect during working hours, please allow 1 hour for collection from placing you’re order and all orders must be placed at least 1 hour before closing time (see working hours below). If you would like to discuss, please call us on 01782 943624 during working hours.

Free shipping (Spend £30+) FREE

Free shipping will be automatically applied when you have £30.00+ in the basket at checkout. Orders placed with Free shipping will be sent as per next day terms.

Standard (2-3 days) £3.00

Delivery cost remains the same on ALL Standard deliveries regardless of weight.

Please keep in mind, any orders placed after 11am on Friday will be processed on Monday

Next Day (Order before 11am Mon-Fri) £5.50

Delivery cost remains the same on ALL Next Day deliveries regardless of weight.

Orders need to be placed Monday-Friday before 11am to qualify for next day delivery. Any next day orders placed after 11am on Friday will be processed Monday and will arrive Tuesday.

TRACK MY ORDER with Evri using the 16 digit tracking code provided

TRACK MY ORDER with Royal Mail using the 16 digit tracking code provided

Occasionally, delays may occur due to matters out of our hands. Should your order be delayed, please call us on 07565552703. If there is no answer, please leave a voicemail or WhatsApp us on this number and we will get back to you as soon as we can.

Working/Order processing hours

9:00 am – 3:00 pm (Monday)
9:00 am – 3:00 pm (Tuesday)
9:00 am – 3:00 pm (Wednesday)
9:00 am – 3:00 pm (Thursday)
9:00 am – 3:00 pm (Friday)
10:00 am – 4:00 pm (Saturday)
Sunday Closed
 
Our delivery partners are Evri Limited & Royal Mail
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